Processing
Personalised products need a little preparation before they can ship. Orders are prepared after your artwork and order details are confirmed.
Delivery & care
Shipping & returns, made clear.
The simple details behind getting your PrintStrokes order from our hands to yours.
Shipping
Delivery times vary by destination and product. Your checkout page is the best place to check the current delivery estimate for your order.
Personalised items
Because your product is made from your selected photos and design, personalised items are generally not eligible for change-of-mind returns once production begins.
Damaged or incorrect?
Get in touch as soon as possible with your order number and photos of the issue so we can review what happened and help with the next step.
Need help with an order?
Talk to us We’re here to make it easy.
Contact us and include your order number so we can look into it quickly.